At American Biotech Labs, LLC (“ABL”), we stand behind our products and quality controls.  We have been in business for over twenty years and producing high quality products for our customers is very important to us.  As such, we have our products manufactured in accordance with current Good Manufacturing Practice (cGMP) and in a U.S. FDA and Health Canada registered facility.  Our facility is audited every year to ensure compliance with all regulations.

Should you be unsatisfied with your ABL Silver Biotics®, ASAP®, or ASAP Pet Shield® product you purchased from or one of our authorized sellers, you may request a refund or replacement product.  Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the American Biotech Labs 60-Day Money-Back Guarantee (“Guarantee”) is not available for products purchased from unauthorized sellers, including unauthorized Internet websites and unauthorized storefronts on online marketplace websites.  The Guarantee is also limited to the original, end-user purchaser.

How To Claim The Guarantee

To submit a Guarantee request, please contact us at 801.756.1000 and have information available regarding where and when you purchased your product.  If your request is approved, you will then need to send your purchased item(s), proof of purchase, and your Guarantee approval confirmation number to:

Returns Department
American Biotech Labs, LLC
705 E 50 S
American Fork, UT 84003.

You must submit your Guarantee request within sixty (60) days of the date of purchase in order to receive a replacement or full refund.  Please note that you are responsible for costs incurred in mailing your product and proof of purchase.

Guarantee Guidelines

ABL reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or if customer has abused the American Biotech Labs 60-Day Money-Back Guarantee.

If you have any questions regarding whether a seller is an authorized ABL seller, please contact us at 801.756.1000 or